11. Appendix: How to Build Your IT Team in the AI Era (For Startups and Small Businesses)
Foreword: This Is Not an âExpansion Guideâ
In the AI era, the act of âbuilding an IT teamâ itself has fundamentally changed.
It is no longer a question of âhow many people to hire, what roles to divide, what tech stack to useâ, but a more essential question: âWho do you want to be responsible for your system?â
If you are:
- Preparing to establish your first technical team
- Or your existing team has fewer than 5 people
- Or you are hesitating âwhether to hire more peopleâ
Then the goal of this appendix is singular: To help you avoid walking the old path of âlooking professional but actually being extremely expensiveâ in the AI era.
I. A Counter-Intuitive Conclusion
In the AI era, the vast majority of companies do not need a âfully configuredâ IT team.
What you truly need is often just:
- A very small number of people who can make judgments
- Plus AI as the default executor
If you rush to build a full suite of âFrontend, Backend, Ops, Database, QAâ at the very beginning of your team, you are most likely not building capability, but manufacturing Coordination Costs in advance.
II. First Principles: What Problem Are You Solving?
Before considering âhiringâ, I suggest you answer three questions first:
- Is this system an internal efficiency tool, or an external product?
- What is the cost of failure?
- Can you tolerate incomplete features?
- Will a single data error be fatal?
- Who will maintain this system in the long run?
If you cannot clearly answer the third question now, it means you are not ready to hire an âexecutorâ.
III. The First Tech Role in AI Era: Not Engineer, But âOwnerâ
For a 0 â 1 team, the first technical role is critical.
â Not Recommended Choices
- Outsourcing that only writes code: Often lacks long-term commitment to the business.
- Executor who only knows one stack: Difficult to cope with full-link technical challenges.
- Tech person to âuse cheaply for nowâ: The invisible technical debt caused by low judgment is often much more expensive than the salary difference.
â More Reasonable Choice
A person who can be responsible for the âSystem as a Wholeâ.
This person may not be the fastest coder or the one who knows a framework best, but they must have three things:
- Can independently complete a closed loop of a complete system: From requirement understanding, technology selection, to launch and maintenance.
- Possess AI Driving Capability: Knows when to use AI to speed up, and when absolutely not to trust AI.
- Willing to bear responsibility for results.
You can call this role: Product Engineer, System Engineer, or more bluntly: Tech Lead / Head of Engineering.
IV. A Realistic Minimum Team Structure
Structure 1: 1 Person + AI (Very Early Stage)
- Suitable for: Startups, internal tools, MVP validation stage.
- Configuration: 1 Fully Responsible Engineer + AI as default collaborator.
- Key Points:
- All code must be âhuman-readableâ.
- AI-generated content must be strictly reviewed.
- Do not pursue perfection, only pursue maintainability.
Structure 2: 2â3 Person Small Team (Most Recommended)
- Suitable for: Validated requirements, starting to have users, need certain stability.
- Configuration: 1 Tech Lead + 1â2 Empowered Engineers + AI as default execution accelerator.
- Key Points:
- No clear frontend/backend boundaries.
- Everyone has their own âresponsibility moduleâ.
- No âhandoverâ, only âI own thisâ.
V. About âWhether to Hire Junior Engineersâ
This is a question you must be extremely cautious about.
In the AI era: Junior engineers are not âcheap laborâ, but âhigh-risk assetsâ.
If you do not have the ability to:
- Provide complete context
- Conduct high-quality reviews
- Cover for their judgment errors
Then please do not rush to hire junior engineers.
Compared to âhiring a new personâ, what you are more likely to need is: Clearer requirements, more stable system boundaries, and more mature decision-making mechanisms.
VI. Donât Rush to âSpecializeâ, Ensure âAccountabilityâ First
Many companies fall into a misunderstanding too early: âWait until the scale grows, then split the responsibilities.â
But in the AI era, the more reasonable order is reversed:
- First ensure that every part of the system has someone responsible for it.
- Then introduce specialized support when necessary.
Roles like Ops, Security, Performance, Data can be specializations, but should not be isolated positions from the start.
VII. The Real Duty of Managers in Small Teams
If you are a founder or business leader, please remember:
In the AI era, the easiest reason for small teams to fail is not technical incompetence, but loss of control over expectations.
Your three most important things are:
- Distinguish Demo, System, and Product: Stay sober at all times.
- Donât treat âAI can do itâ as âIt should be done nowâ: Understand physical constraints of engineering.
- Shield unreasonable time pressure for the Tech Lead: Protect the teamâs judgment.
VIII. Finally, A Calm but Sincere Advice
If you read this far and only want to remember one sentence:
In the AI era, building an IT team is not for âfaster deliveryâ, but for ânot making fatal errors in faster executionâ.
Speed can be left to AI; Judgment, Choice, and Responsibility must still be completed by humans.
